We are open Mon-Fri 9 AM to 6 PM EST. Enquire anytime, we reply as soon as possible.
1-888-383-2439
sales@firstchoiceusedautoparts.com
Get 10% Discount

A parts warranty on every order

Used Auto Parts Warranty Policy: 30-90 Day Coverage

Every part we sell includes a parts warranty. This page explains how long your part is covered, what the warranty covers and what to do if something is wrong.

Last reviewed:

Call 1-888-383-2439How to make a claim
  • BBB AccreditedRated A by the BBB
  • 5-star Google reviewsFrom real customers
  • VIN matchedChecked before you pay
  • Photos firstApprove before it ships
  • Secure paymentsVisa, Mastercard, Amex, PayPal

1Warranty Periods

90days

Freight parts

Engines, transmissions, rear axles, transfer cases and differentials (carriers).

30days

All other parts

Including ABS modules, instrument clusters, steering columns, alternators, AC compressors and airbags.

Your quote and order confirmation state the warranty period for your part. Ask your parts specialist about optional extended warranty coverage when you order.

2What the Warranty Covers

This warranty covers damaged parts or items that were sent in error. We offer a parts-only warranty.

  • Parts that arrive damaged
  • Items that were sent in error
No labor costs are covered for any item sold by FirstChoice Used Auto Parts.

3If Your Part Is Damaged

  1. We attempt to replace itOur first step is to find you a replacement part.
  2. Or we refund youIf no replacement is available, we will offer a refund of the entire sale amount.
  • If a new order is placed prior to the return of the initial part, payment for the second item will be requested, and the original purchase will be refunded when the return is completed.
  • The cost of returning the item is not reimbursed.
  • When contacting FirstChoice Used Auto Parts, please provide a detailed explanation of the reason for returning the part.

4Returns That Do Not Meet the Warranty

If a component is returned that does not meet the requirements of this warranty:

  • A restocking fee of 25% may be imposed.
  • Shipping costs may be deducted from refunds.

5What Is Not Covered

  • FirstChoice Used Auto Parts is not accountable for items delivered to the address specified at the time of sale (as confirmed by tracking information) but not retrieved by the purchaser.
  • Items purchased for testing purposes only, or incorrectly ordered by the customer, cannot be returned.
  • Products returned after the warranty period has expired will not be replaced and will be returned to the sender.

6Before You Order

Please verify with an experienced mechanic the specific component required prior to ordering. We strive to provide the correct parts and appreciate your effort to conduct the necessary research before placing an order.

Share your VIN when you request a quote. A parts specialist uses it to match the part to your vehicle before you pay.

7Return Window

Parts must be returned within 30 days from the original delivery date for the shipment to be considered accepted.

8How to Make a Warranty Claim

  1. Contact us within 24 to 48 hoursCall customer care at 1-888-383-2439 within 24 to 48 hours of receiving the part and explain the problem in detail.
  2. Wait for your RMADo not send the part back before you have received a Return Merchandise Authorization and the return address.
  3. Return the partFollow the steps in our return and refund policy. Once the part is inspected, we replace it or refund you.
Call1-888-383-2439 Emailsales@firstchoiceusedautoparts.com
HoursMon to Fri, 9 AM to 6 PM EST
Questions, answered

Warranty Policy FAQs

How long is the warranty on a used auto part?

Engines, transmissions, rear axles, transfer cases and differentials (carriers) carry a 90-day parts warranty. All other parts carry 30 days. Your quote and order confirmation state the warranty period for your part.

What does the warranty cover?

The warranty covers damaged parts or items that were sent in error. It is a parts-only warranty.

Does the warranty cover labor costs?

No. No labor costs are covered for any item sold by FirstChoice Used Auto Parts.

What happens if my part arrives damaged?

We will attempt to replace it. If no replacement is available, we will offer a refund of the entire sale amount. Report the problem within 24 to 48 hours of receiving the part, as explained in our return and refund policy.

Is there a restocking fee?

If a component is returned that does not meet the requirements of this warranty, a restocking fee of 25% may be imposed and shipping costs may be deducted from the refund.

Can I get a longer warranty?

Ask your parts specialist about optional extended warranty coverage when you order.

  • Up to70%less than new dealer prices
  • Up to90-dayparts warranty, stated on your quote
  • 5 daysdelivery target after photo approval
  • 70+vehicle makes in our finder
Keep exploring
Up to 70% off dealer prices, plus 10% off by phone

Buy With a Warranty You Can Read First

Tell us your vehicle and the part you need. Your quote states your price, your warranty period and your shipping details before you pay.

Get My Free Quote Call 1-888-383-2439
  • Free quote, no obligation
  • Photos before it ships
  • 30 to 90 day parts warranty

Mon to Fri, 9 AM to 6 PM EST. Outside business hours? Send your request anytime and we will get back to you as soon as possible.

Scroll to Top